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Delivery Policy

Shipping Policy

Delivery Methods

SF Express
Lalamove (Instant Delivery)
In-store Pickup

Delivery Time/Region

SF Express

Delivery Time/ 1-2 days
Applicable Region/ Hong Kong Island, Kowloon, New Territories

Lalamove

Instant Delivery
Applicable Region/ Hong Kong Island, Kowloon, New Territories
The free shipping policy on this website does not apply to this delivery method.
Customers are responsible for the shipping fee.
Before delivery, our customer service will contact the customer to provide a quotation and confirm the recipient's availability.

In-store Pickup

For items in stock: Delivery Time/ 1-4 days
For pre-order items: Delivery Time/ 10-14 days or based on the actual arrival date
Applicable Region/ Hong Kong Island, Kowloon, New Territories

Shipping Instructions

After placing an order (excluding the day of purchase), in-stock items will be shipped within approximately 1-4 business days.

For orders containing pre-order items, they will be shipped within approximately 10-14 business days or based on the actual arrival date + 1-4 business days.

Business days do not include weekends, public holidays, or Hong Kong public holidays.

During peak holiday periods or in the event of unforeseen circumstances, there may be delays in shipping.

If our company designates a temporary suspension of shipping, it will be announced on all social media platforms and websites. No delivery arrangements can be made during this period.